Return & Refund Policy – Synootech
At Synootech, we are committed to delivering high-quality digital marketing services. However, if you are not satisfied or wish to discontinue, our return and refund policy is as follows:
Eligibility for Refund:
- 100% refund if cancellation is requested before the project or campaign has started.
- 50% refund if cancellation is requested within 3 working days of the project start date.
- No refund will be issued if the project has been active for more than 3 working days or if a major portion of the work has already been delivered.
Refund Mode:
- Refunds will be processed to the original mode of payment (e.g., credit/debit card, UPI, bank transfer) used during the transaction.
- Processing time: Within 7 working days from approval of refund request.
How to Request a Refund:
To initiate a refund, please contact us via email at shailendra.syno@gmail.com with your order ID, payment details, and reason for refund. Our team will review your request and get back within 48 hours.