Effective Date: 10 April 2025
1. Service Delivery
We strive to deliver our services as per the agreed terms. If you believe our services do not meet the agreed standards, please contact us within 7 days.
2. Refund Eligibility
Refunds are considered on a case-by-case basis and may be granted if:
- Services were not delivered as per the agreement.
- There was a significant delay in service delivery.
3. Non-Refundable Situations
Refunds will not be provided if:
- The client terminates the agreement prematurely.
- The client fails to provide necessary information or access for service delivery.
4. Refund Process
To request a refund, please contact us at contact@synootech.com with your request and supporting details.
